I’m out of town taking care of a post-surgery mother, so I decided to republish an older piece this week. Here’s a blast from the past, in case you missed it when it was published originally in 2014! I’ll be back to new articles next week when I get home.
Ciao Bella – by Chris Brown (creative commons)
We’re led to believe that we’ve got a handle on the Italian language before we even get off the plane in Rome. I’m guilty of this – I used to tell my Italian students they would never starve, having ordered many a meal at an Italian restaurant before. But the truth is that although some Italian words won’t sound so foreign to your ear, there are cultural nuances in the language that you can’t know unless you know the culture.
Take, for instance, the word ciao. It can mean “hello” and “goodbye.” It’s crossed borders, becoming a greeting used all over the world. And yet? You really shouldn’t be saying it when you go to Italy.
I know, right? Let me explain.
Ciao: A Brief History
Ciao – by Martins Krastins (creative commons)
The word ciao (pronounced CHOW) is, today, thought of as very much Italian, but its origins are in the Venetian dialect. (That dialect has proven to be a rich source of words we use in English, too, but that’s a subject for another article.) In the Venetian dialect, the phrase s-ciào vostro means “I am your slave” – and over time, the phrase was abbreviated to simply s-ciào, while retaining the same meaning. Although the connotation even among Venetians was more akin to “I’m at your service,” or “holler if you need me,” that old phrase eventually morphed into the word still used in Italian for “slave” – schiavo (pronounced sk|YA|vo).
Because of this history, Italians – even those who aren’t Venetian and can’t speak or understand the Venetian dialect – seem to instinctively know that ciao isn’t an innocuous greeting to be thrown around to anyone you meet. They’ve been brought up thinking it’s incredibly informal – too informal – and not to be used in polite company. You’ll find this to be especially true with older generations.
What does this mean for you, the traveler? It means that if you want to offer a polite greeting to a shop owner, a waiter, or just someone you pass in the street, you’ll need to have an alternative to ciao.
Other Ways to Say Hello/Goodbye (Besides Ciao)
Sadly, the all-purpose application of ciao – being used for both hellos and goodbyes – doesn’t apply to any of the alternatives. For these options, it depends usually on what time of day it is.
- salve – My personal favorite stand-in for ciao is salve (pronounced SAL|veh), which means a polite but not overly formal “hello.” It’s short, it’s easy to pronounce, and it doesn’t matter what time of day it is – you can greet someone with salve day or night. The only issue here is that it’s only a greeting, it’s not a form of “goodbye” – it only works for “hello.”
- buongiorno – This translates as “good day,” so it’s used anytime before the late afternoon or evening, and it works as a “hello” and a “goodbye.” It’s pronounced bwon|JOR|no. (Note that although it’s technically okay to say “buongiorno” as a goodbye, it’s more accurate among Italians to say “buona giornata” when parting.)
- buon pomeriggio – If you want to get really fancy with your time-of-day greetings, pull a buon pomeriggio out of the hat. It’s “good afternoon,” used roughly from after lunch until evening. This one also works as a “hello” and “goodbye.” It’s pronounced bwon pom|eh|REE|jo.
- buona sera – Buona sera is “good evening,” used in the evenings, and it also serves as both “hello” and “goodbye.” It’s pronounced bwon|ah SEH|rah. (As with “buongiorno,” though it’s technically also a goodbye, it’s more accurate to say “buona serata” when parting.)
- arrivederci – You’ve probably heard arrivederci (pronounced ah|ree|veh|DEHR|chee) before, but this is also the informal version of a more formal greeting (and when you don’t know someone, it’s best to always default to the formal). If someone is already familiar to you and has used arrivederci on you, then by all means use it back. This one only means “goodbye,” however – not “hello.”
- arrivederLa – The formal version of arrivederci is arrivederLa (pronounced ah|ree|veh|DEHR|la) – and yes, the L is supposed to be capitalized in the middle of the word. Like arrivederci, this one is also only a “goodbye.”
For the record, I usually go with salve or whichever of the buongiorno/buona sera options is appropriate for the time of day.
But I heard an Italian say ciao…
Ciao – by harmon (creative commons)
Here’s the thing – you’re going to hear ciao being said all the time when you’re in Italy, and then you’re going to wonder why I made such a fuss about it. If you’re paying attention, though, you’re likely to notice that the people using it with one another are very familiar – they’re not casually passing in the street or exchanging money for goods – and they’re typically in the same peer group. An Italian teenager who waves goodbye to her friends with a ciao and a couple of cheek kisses will still turn around and use one of the other options listed above on a stranger or an elder.
Italian is a living language, and some of this is changing. It may not be too far in the future when ciao is perfectly acceptable and carries none of its former “slave” connotations. Even if that happens, however, Italian remains one of the languages that has a formal and informal version, and it’s never a good idea to start with the informal. I’ve gotten more than a few unappreciative looks from Italians to whom I said ciao before I realized what was going on.
Will you make mistakes? Sure. We all do. And if you can avoid it, if you can say salve instead of ciao, you might end up on an Italian’s good side, getting compliments on your language skills along with extra big smiles. They genuinely appreciate it when we try – and succeed – with their language, and there’s nothing like that look of gratitude.
42 responses to “The History of the Word “Ciao” & Why You Shouldn’t Say it in Italy”
Pamela Meers says:6 March 2015 at 15:04
As a student of Italian in Australia I enjoyed your explanation of Ciao and the origins- As I am coming to Italy in both July and again in September with other students, I will certainly be aware of situations of when and where to use ciao and will make sure I am more polite when addressing strangers – Thankyou
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- Jessica says:
6 March 2015 at 15:18
You’re welcome, Pamela! I’m glad it was useful. As I said in the article, I typically default to “salve” as a greeting most of the time.
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- wikirome says:
6 March 2015 at 21:13
Of course we are very tolerant with tourists who use “ciao” in wrong ways: we are aware that it is one of the most known italian words in the world.
It is true that we would never even say “ciao” to our dentist, or even to our mother in law, if they don’t use it with us first. If someone answers to your “ciao” with a cold “buongiorno” he could be thinking: “we are not brothers, we are not friends, who *** are you?”.
We could say that you can use “ciao” when there are not (more) social barriers between you and your interlocutor. But sometimes it can be roughly used to underline them: your boss may salute you with a “ciao”, but you are supposed to answer “buongiorno” o “arrivederci”. This means “I can say ciao to you as I would do with a kid or a servant, but you can’t do the same”.
All this is quite strange if you think of the venetian original word, that meant so much respect.
Anyway in small villages of Salento (south of Puglia region) you will receive a “ciao” by strangers in the street. It’s weird, but it makes you feel safe and at home.
Very nice blog! Ciao! 🙂Reply
- Jessica says:
7 March 2015 at 08:37
Thank you so much for the comment! I think for foreign visitors, the confusion is in not knowing the layers of social levels and when it would be okay to use “ciao” and when it wouldn’t. We know the layers are there, but we don’t always know what they are. So it’s just safer to start with something like “salve” and avoid the cold “buongiorno,” I think! 🙂
That’s interesting to hear that “ciao” is used so regularly with strangers in Salento. I wonder if that’s true of other more rural places in Italy?
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- wikirome says:
7 March 2015 at 17:44
I ‘m not sure, but I believe that in every other rural place of Italy they are much more formal.
In Salento they also regularly use the familiar “tu” instead of “lei” o “voi” at first glance in streets and shops. This is quite uncommon: it is considered impolite in the rest of Italy.Reply
- Jessica says:
8 March 2015 at 11:19
How interesting, that they also use the “tu” as a default. I’ve not yet been to Salento, now I’m even more curious about it!
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- Mark says:
19 March 2015 at 08:30
Ciao vs. chow.
Which came first?
How could 2 countries thousands of miles apart come up with the same word that sounds the same and basically means the same thing????Reply
- Jessica says:
19 March 2015 at 10:57
Well, “chow” is just the English phonetic spelling of the Italian word. The correct spelling is still the Italian one. 🙂
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- Ike says:
20 August 2017 at 09:24
Maybe he meant to type chao? Because in the US, chow is definitely food (with a humorous hint) or to eat food like “Chow down on on this burrito”.
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- will.douglas.english says:
6 March 2017 at 01:49
I thought “chow”(in English) meant food? Not Hello/Goodbye…
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- Jessica says:
6 March 2017 at 16:28
It depends on context. I’ve seen people write “chow” when they meant “ciao” in English, but usually “chow” does mean food.
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- Eric Peterson says:
13 July 2017 at 10:37
Ohio is an informal ‘Good Morning’ in Japanese. Or a US State.
I’m sure there are dozens of these coincidences in languages around the world.
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- Francesco says:
18 July 2015 at 23:17
Hehehe, well, really at least where i am from Firenze (Florence), we use alot of dialect, and ciao is pretty common espacially as teenagers, altough what you say is true, that’s really lost in old italian, ‘Salve’ is what i would say if i entered a shop, but if i entered my friend’s home i would say ciao if i am comfortable with him. I am actually a little bit ashamed of my Italian, its not very “high class” and i don’t use much Jargon, but if you google ‘accento di un carabiniere’ you will hear the polite way to speak Italian, anyway nice article and i apolagise in advance if i misspell some words.
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- Jessica says:
20 July 2015 at 09:27
Thank you for your comment! I agree, I say “ciao” with people I know – but I’ve learned to start with “salve” with strangers. 🙂 I like the tip about “accento di un carabiniere” – I’ll have to try that!
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- Elisa says:
27 July 2015 at 15:54
Hello,
as a native speaker even if I agree with your translation I’d like to offer a tip. even if is true that you can use buongiorno e buona sera for both, hello and goodbye, they sound quite strange. As goodbye, better to use buona giornata and buona serata instead.Reply
- Jessica says:
28 July 2015 at 08:33
Thank you for the insight, Elisa! I’ll have to update my article. 🙂
Reply
- Will Douglas says:
29 September 2015 at 07:32
It’s even a bit trickier than that. I live in Salento, Puglia. I have a large group of friends with whom I use the familiar form ‘tu’ ‘te’ or ‘ti’ all the time. At the end of the evening’s exertions, when you drive your friend(s) back home or vice versa, we usually say “buona notte” because it’s understood that the evening is over and everyone’s going to bed, no more carousing etc. Often it’s combined with a ‘ciao’ just for good measure: “Ciao! Buona notte!”
If instead, you take leave of some friends mid evening, so they are very likely not calling it quits and going home to beddy-bye, and are instead going to continue their evening elsewhere, then buona serata is perfect – “have a good evening”. I totally agree that in this context “buona sera”, though correct, is frigidly formal. (say it to the waiters in a restaurant, or the staff at a theater, any one with whom you are NOT informal, as you leave.)
Hope this adds some clarity, but …
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- Jessica says:
29 September 2015 at 11:17
Yes, the language is so much more nuanced when you get beyond simple exchanges as a short-term visitor! I’m sure every language is that way, though. Thanks for the additional input, Will!
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- Jessica says:
29 September 2015 at 11:19
Ha! Plenty. I just haven’t gotten around to writing about them yet. 🙂
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- Maurizio Morabito says:
4 March 2016 at 02:01
If you definitely know their evening hasn’t finished, say “buona serata” when waving goodbye, as it implies they’ll be doing other things after leaving you.
Also I lived in Salento and yes they do sound rough and uncultured to Italian years with their unwarranted familiarity. If you’re a foreigner just follow the local mores, or if in doubt go formal.
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- Jessica says:
4 March 2016 at 09:12
Agreed, my default is formal, until I learn otherwise. Better safe (and polite!) than sorry. 🙂 Thanks for the comment!
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- Kathryn Occhipinti says:
16 May 2016 at 19:31
I like your explanation of the history of the word ciao, although the translation really is “hi” and “bye.” Knowing this, it is apparent why one would not use such an informal phrase with someone one does not know well, such as a shopkeeper, taxi driver, etc.
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- Jessica says:
17 May 2016 at 10:00
Thanks for the note! In the US, though, “hi” and “bye” are commonly used whether you know someone or not, so a more detailed explanation was called for. 🙂
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- Sheryl Gwyther says:
19 July 2016 at 03:28
Lovely explanation. And a very interesting conversations following in the comments. Thank you very much. Coming to Italy in October – can’t wait!
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- Jessica says:
19 July 2016 at 12:17
Thanks for the note, Sheryl, & I agree – I loved the contributions in the comments. Thoughtful readers are so wonderful. 🙂
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- KareninCalabria says:
11 October 2016 at 13:41
Thanks for the derivation. I learned pretty quickly that “Ciao” was only used with friends/family, but no one ever mentioned the background of the word. Another expression to take one’s leave that I’ve heard a lot is, “Buon proseguimento della giornata,” or “di serata” or “di vacanza” or “di lavoro”…
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- Jessica says:
12 October 2016 at 11:43
Wow, those options are mouthfuls, aren’t they? 🙂 Thanks for the note!
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- Marty says:
12 October 2016 at 12:09
thanks for the explanations. a great topic for any of us visiting Italy, until the customs change.
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- Jessica says:
12 October 2016 at 12:33
You’re most welcome, Marty!
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- Christine Berlen says:
7 November 2016 at 10:27
I leave tonight for a month’s stay in Italy, and this one page has given me invaluable information on how to conduct myself while I’m there. Thank you so much!!
I’ll be there for the 3-day San Trifone Festival in Bari. Does anyone have any experience with that celebration?Reply
- Jessica says:
7 November 2016 at 11:45
Thanks so much for your note, Christine! I love hearing stuff like this. 🙂 Have a wonderful trip!
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- Don says:
19 February 2017 at 11:43
Thank you! Leaving in early March for 9 days in Italy. This is helpful.
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- Jessica says:
5 March 2017 at 17:00
You’re welcome, I’m glad it’s useful! Have a great trip.
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- will.douglas.english says:
6 March 2017 at 01:19
It all depends on whether the rapport is dominantly casual or formal – simple as that. No, not so simple. In some places, like a great deal of the South, familiarity often comes fairly quickly- (the first evening one meets someone. Among coevals maybe within the initial conversation! But some Southerners – more rigid, or with more pronounced bourgeois origins, might take exception to that. And the North is generally different, but again, many exceptions. It takes practice, intuition, and resiliency for those inevitable mistakes.
I’ll never forget the anecdote a British friend told me about a midday visit to a bar/trattoria in a tiny remote town lost in the mountainous North. The taciturn owner had barely acknowledged him when he entered and it soon became clear that he had no special regard for foreigners. And of course my friend, at that time not even a novice in Italian, but a very nice guy, greeted him with a loud, cheery “Ciao!”. The guy looked him straight in the eyes, without the slightest hint of kindness, and repeated back, slowly, strongly, wonderingly “Ciao!??” as though he were inquiring “Who the f@ç# do you think you are??”
Cracking up right now picturing it.
Don’t be in any way discouraged. The vast majority will welcome you and forgive any gaffes. Here’s a tip: go ahead and correct yourself, if you think you may have just made a mistake “Excuse me, maybe I should say ‘buona serata’ instead?” You will sound at once intelligent, sensitive and attuned.
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- Jessica says:
6 March 2017 at 16:31
I can imagine the look on the barkeep’s face. 🙂 And yes, this is why I always suggest people default to the formal.
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- Sasha says:
15 September 2017 at 15:15
In 1962 on an auto stop trip the driver of a lovely Lancia told us ciao was derived from service. Thanks confirming and explaining it! I never knew whether to believe him.
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- Jessica says:
16 September 2017 at 13:51
What a fun anecdote! Thanks for sharing it.
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- Leonardo says:
1 March 2018 at 17:57
Please never say “Salve”! Take a decision: or ciao or Buongiorno (or Buona sera).
Ciao!Reply
- Jessica says:
5 March 2018 at 17:33
I’ve had the exact opposite advice on multiple occasions – especially about not saying “ciao.”
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- Huan says:
14 June 2018 at 00:39
A Vietnamese word for hello and good bye is CHAO, which also pronounce the same as CIAO.
Do you have any clue about this coincidence?
Vietnamese history is about 3000 years old.Reply
- Jessica says:
24 July 2018 at 12:53
Oh, how fascinating! I have no idea why the words would sound the same. I know Vietnam and France have a historical connection, but I don’t know about any connection between Italy and Vietnam.
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Pamela Meers 
wikirome 
Mark 
Ike 
will.douglas.english 
Eric Peterson 
Francesco 
Elisa 
Maurizio Morabito 
Marty 
Christine Berlen 
Don 
Sasha 
Leonardo 
Huan Leave a Reply
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